Privacy Policy

Introduction

This Privacy Policy of Flexato, which manages the website www.flexato.gr (hereinafter referred to as the "website"), is governed by the provisions of the General Data Protection Regulation (GDPR) EU 679/2016 and is in accordance with applicable laws, regulations, and guidelines regarding the protection of personal data. Our primary aim is to inform you about the transparency of the processing of personal data.

Data We Process

We assure you that we only collect and process the information you have voluntarily provided.
  1. When you visit and navigate our website, we do not collect your data, except for the information collected by cookies that you have consented to be used.
  2. When you register as a user on our website, we may collect various information such as your first name, last name, email address, postal address, phone number, and communication preferences.
  3. If you have consented to receive promotional material (newsletter), we will add your email address to our “newsletter mailing list”.

Purpose of Data Processing.

The data collected through our website is processed in a completely legal and appropriate manner, always in accordance with the principles of proportionality, legality, and within the framework defined by the relevant provisions of the General Data Protection Regulation (GDPR) EU 679/2016 (hereinafter referred to as "the Regulation"). This data will be used strictly and solely for the purpose of achieving the best possible provision of our services or where deemed necessary for the execution or conclusion of our contract or communication with you.

Duration of Data Processing.

We retain your Personal Data as long as necessary to fulfill the purposes defined in this Privacy Policy (unless a longer retention period is required by applicable law). Generally, this means that we will keep your Personal Data for as long as you have a user account on our website.

Legal Basis for Processing Your Data by the Company.

    Data protection legislation specifies various reasons for which the Company may collect and process your personal data, including:
  1. Fulfillment of our contractual relationship. For example, when you make reservations through our online store.
  2. Your consent, where required. For example, when you choose to receive promotional communications from the Company by registering for our newsletter.
  3. The Company's obligations arising from the law (e.g., tax legislation, electronic commerce legislation, etc.).
  4. The legitimate interest of our Company. In specific cases, we collect your data in a manner that is reasonably expected as part of our business operations and does not significantly affect your rights, freedom, or interests.

Your Rights.

You have the right to access your Personal Data. This means that you have the right to be informed by us if we are processing your Data. If we are processing your Data, you can request information about the purpose of the processing, the type of your Data that we hold, to whom we disclose it, how long we store it, whether automated decision-making occurs, as well as your other rights, such as rectification, deletion of data, restriction of processing, and the right to lodge a complaint with the Data Protection Authority.

You have the right to rectify inaccurate personal data. If you find that there is an error in your Data, you may submit a request for us to correct it (e.g., correcting your name or updating your address).

You have the right to deletion / right to be forgotten. You can ask us to delete your data if it is no longer necessary for the purposes of processing mentioned above or if you wish to withdraw your consent.

You have the right to data portability. You can request to receive your provided Data in a readable format or ask us to transfer it to another data controller.

You have the right to restrict processing. You can request that we restrict the processing of your Data for as long as your objections regarding the processing are being examined.

You have the right to object and withdraw consent to the processing of your Data. You can object to the processing of your Data, and we will stop processing your Data if there are no other compelling and legitimate reasons that override your rights. If you have given your consent for the collection, processing, and use of your personal data, you can withdraw your consent at any time with future effect.

Right to Lodge a Complaint with the Data Protection Authority. You have the right to file a complaint with the Data Protection Authority if you believe that the processing of your Personal Data violates the applicable national and regulatory framework for the protection of personal data. Data Protection Authority, Postal address: Kifisias 1-3, P.C. 115 23, Athens, Tel. 210. 6475600, email address: contact@dpa.gr

Data Security

We are committed to safeguarding your Personal Data. Recognizing the importance of the security of your Personal Data, we have taken all appropriate organizational and technical measures to ensure the security and protection of your Data from any form of accidental or unlawful processing. We employ the most modern and advanced methods to ensure the highest possible level of security.

Cookie Policy

Effective Date: 30-Sep-2024

Last Updated: 30-Sep-2024

What are cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Types of Cookies we use

Manage cookie preferences

Cookie Settings

You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

If you are using any other web browser, please visit your browser’s official support documents. Cookie Policy Generated By CookieYes - Cookie Policy Generator.